About us
Local expertise. Honest advice. A partner you can actually call.
Saratoga Technology Services was built to be the technology partner that small businesses deserve — one that shows up, stays consistent, and gets better at helping you over time.
Small businesses deserve a technology partner, not a vendor they only hear from when something breaks.
Most IT and technology providers treat small business clients as low priority — slow to respond, quick to recommend products, and impossible to reach when something actually goes wrong. We started Saratoga Technology Services to fix that.
We focus on long-term relationships with a small number of clients. The goal is to understand your business well enough that support is fast, accurate, and efficient — because we already know your systems, your tools, and your history.
One-off work is welcome. But the businesses that get the most value are the ones where we become the person they call first whenever something technology-related comes up.
Joe Fedorowicz
Founder & Lead Technologist
Joe founded Saratoga Technology Services to bring practical, relationship-based technology support to small businesses in and around Harleysville, PA.
His work spans IT support and infrastructure, systems integration, data and reporting, and web development — giving clients a single point of contact across their technology needs rather than a roster of different vendors.
Four things we care about
01 — Reliability
Consistent and dependable
When we say we'll handle something, we handle it. No dropped balls, no chasing us down for updates.
02 — Relationships
We learn your business
We maintain detailed notes on your systems and history. Each engagement builds on the last instead of starting from scratch.
03 — Responsiveness
You get a real response
Initial responses within hours, not days. You reach a person who knows your account — not a ticket queue.
04 — Institutional Knowledge
Nothing starts from scratch
We maintain an internal log of your technology environment so knowledge doesn't disappear after each engagement.
Ready to start a relationship?
Send us a message and tell us about your business. We'll follow up to talk through what you're dealing with and whether we're a good fit.
Get in touch